Commercial Pest Control Technician
Position SummaryThe primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality.
The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems.
The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations.
Essential Duties and ResponsibilitiesManage a dedicated route of commercial clients, delivering uncompromising service in a professional, safe, friendly, and cordial mannerParticipate in training and certification programs, then apply knowledge to locate, identify, destroy, control, and repel pestsPartner with client and technical specialists to solve complicated pest problemsProvide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problemsProvide uncompromising service, aiming to exceed client expectations in every interactionSet up, monitor, and tear down equipment for new installations and specialized treatmentsRespond quickly and professionally to client complaints and service requestsWork a flexible schedule as needed to meet client expectations, managing schedule and route to address urgent and unscheduled services in a timely mannerDrive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standardsMaintain proper inventory of tools, equipment, and materials in company vehicleSeek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products and equipment, and logging leads for the sales teamQualifications and RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge, Skills, and AbilitiesAbility to communicate effectively verbally and in writing with customers, peers, and managersAbility to set priorities and manage time to accomplish work goals according to quality standards and deadlinesAbility to adapt quickly and work effectively in varying environments and job site conditionsAbility to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriateAttention to detail and ability to recognize and correct errors and inconsistenciesAbility to navigate conflict, recommend options, and facilitate solutions that best serve the client and the company's objectives and valuesProficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, smartphone applications, and web-based portals; ability to learn new software quicklyW.
B.
Sprague Company Inc.
reserves the right to revise or change job duties and responsibilities as the need arises.
This position description does not constitute a written or implied contract of employment.
Salary Description$20-25/hour (depending on experience) plus performance bonus and commissionCompensation details:
20-25 Hourly WagePI44603baebabc-31181-33443156Salary:
$20.
00 to $25.
00.
Estimated Salary: $20 to $28 per hour based on qualifications.
The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems.
The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations.
Essential Duties and ResponsibilitiesManage a dedicated route of commercial clients, delivering uncompromising service in a professional, safe, friendly, and cordial mannerParticipate in training and certification programs, then apply knowledge to locate, identify, destroy, control, and repel pestsPartner with client and technical specialists to solve complicated pest problemsProvide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problemsProvide uncompromising service, aiming to exceed client expectations in every interactionSet up, monitor, and tear down equipment for new installations and specialized treatmentsRespond quickly and professionally to client complaints and service requestsWork a flexible schedule as needed to meet client expectations, managing schedule and route to address urgent and unscheduled services in a timely mannerDrive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standardsMaintain proper inventory of tools, equipment, and materials in company vehicleSeek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products and equipment, and logging leads for the sales teamQualifications and RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge, Skills, and AbilitiesAbility to communicate effectively verbally and in writing with customers, peers, and managersAbility to set priorities and manage time to accomplish work goals according to quality standards and deadlinesAbility to adapt quickly and work effectively in varying environments and job site conditionsAbility to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriateAttention to detail and ability to recognize and correct errors and inconsistenciesAbility to navigate conflict, recommend options, and facilitate solutions that best serve the client and the company's objectives and valuesProficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, smartphone applications, and web-based portals; ability to learn new software quicklyW.
B.
Sprague Company Inc.
reserves the right to revise or change job duties and responsibilities as the need arises.
This position description does not constitute a written or implied contract of employment.
Salary Description$20-25/hour (depending on experience) plus performance bonus and commissionCompensation details:
20-25 Hourly WagePI44603baebabc-31181-33443156Salary:
$20.
00 to $25.
00.
Estimated Salary: $20 to $28 per hour based on qualifications.
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